Technology
React Native, Firebase, Node.js, Firestore, HighLevel, Make

Timeline
12 Months (Ongoing)

Role
Product Manager & UX Strategist

Date Completed
January 2024

Modernized Task Creation Modal

• Redesigned from full-screen form to bottom-sheet modal for mobile-native UX.
• Reduced time to create a task by 40%.
• Used familiar interaction models (e.g., floating action button, inline metadata tags).

Contact Groups

• Introduced non-seat-holding user groups for vendors/subs.
• Allowed managers to tag and assign tasks without full team onboarding.
• Helped reduce subscription objections during sales demos.

Contextual Nudges & Tooltips

• Created a progressive onboarding flow using tooltips at key moments.
• Nudges triggered based on first-time behavior, but dismissible.
• Improved new user activation and reduced drop-off.

Offline Upload Support

• Built logic for caching photos/files locally when offline.
• Ensures delivery resumes automatically when internet returns.
• Especially valuable for construction crews and rural projects.

Tokenized Team Invite Links

• Enabled users to generate one-time-use join links from the Admin Dashboard.
• Allowed seamless onboarding of tradespeople via SMS or third-party tools.

Media-First File Views

• Changed default file tabs from “All Files” to “All Media” to better match user behavior.
• Added recents and thumbnails to reduce time spent hunting for photos.